Tuesday, August 18, 2009

CleverCare Portal


The URL is http://help.omniholdings.co.za/support

Our CleverCare Portal allows our clients to access their tickets and log calls. You are able to view the following:

1. Service Tickets

* Create New Ticket
* List Tickets
* Search the Knowledge Base
* List Projects
* List Configurations (PC's on the Network)

2. Agreements

* List Agreements

3. Invoicing

* Search Invoices - Managed Services and WOWConnect Clients Only

4. Reports

* Run Reports

5. Do Portal Administration on

* My Account
* All Users
* Options

If you do not have a sign on to the portal please give us a ring and we will set one up for you.

And as always, if you need help....Give us a call! 087 806 1330 or 0861 CLEVER

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